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Q4: The computer can not detect device of the Ultra scanner for WorldCard software when you plug it into USB port from computer on Vista OS?

1. You may access following link to download the later driver.
ftp://cs0712:pen0712@ftp.penpower.com.tw/cs/WinXp32.zip
ftp://cs0712:pen0712@ftp.penpower.com.tw/cs/Winxp64.zip

2. Please try to decompress the attached zip file and use copy and past this folder(WinXp32) to under C:\Windows\Temp\
Please try to decompress the attached zip file and use copy and past this folder(Winxp64) to under C:\Windows\Temp\

3. Please go“ Start ”->”computer”-> right click ”properties”

4. Please Choose ”Device Manager”.

5. Please find ”Other devices”-> at ”600 dpi USB Scanner” right click and choose ”update driver software”.

6. Please Choose ”Browse my computer for driver software”.

7. Please click ”Browse”button-> choose the path ”C:\Windows\Temp\Winxp32” (if your computer is Vista 64 , choose WinXP 64 ) -> and then click ”next”.

8. Ultra driver installation complete.

9. Please check first if the calibration is working.

 

 
 
           

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