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Q21: The computer can not detect device of the Color scanner731 for WorldCard software when you plug it into USB port from computer on Windows XP OS. What can I do?

1. You may access following link to download the later driver.
ftp://cs0712:pen0712@ftp.penpower.com.tw/cs/Color_driver(731).zip

2. Please try to Decompress the attached zip file and use copy and past this folder to under C:\Windows\Temp\

3. Please go 「 Start 」->「My Computer」-> right click 「Properties」.


4. Please Choose「Device Manager」.

5. Please find「Other devices」-> at「600 dpi USB Scanner」 right click and choose 「update driver software」.

6. Please Choose「No, not this time」and than click「Next」.

7. Please Choose 「Install from a list…」and than click 「Next」.

8. Please Choose「Include this location in the search」and than click「Browse」button-> choose the path 「C:\Windows\Temp\Color_driver(731)」.

9. Color driver installation complete.

10. Please check first if the calibration is working.



 
 
           

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